1. Introduction:

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These Terms and Conditions (“T&Cs”) govern the use of the Starlite Cleaning Service website and the services provided by Starlite Cleaning Service (“we”, “us”, “our”).

By accessing this website or booking our services, you agree to be bound by these Terms.

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2. Use of Website:

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This website is intended for individuals and businesses seeking professional cleaning services.

By using this site, you confirm that:

You are at least 18 years old

You provide accurate and truthful information

You will not misuse the website or attempt to disrupt its functionality

We reserve the right to restrict or terminate access if misuse is detected.

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3. Services Provided:

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Starlite Cleaning Service provides:

Commercial cleaning

Short-term rental & accommodation cleaning

Residential cleaning

Property maintenance & support services

All services are subject to availability, site assessment, and agreement.

 

4. Bookings & Site Visits:

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All bookings made through the website are considered requests, not confirmed services

A site visit or consultation may be required before confirming pricing

We reserve the right to adjust pricing after assessment

 

5. Pricing & Payments:

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Prices are based on property size, condition, frequency, and service scope

Quotes are valid for a limited period and may be revised if requirements change

Payment terms will be agreed prior to service delivery

Accepted payment methods may include:

Bank transfer

Card payments

Other agreed methods

 

6. Cancellations & Rescheduling:

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Cancellations must be made with reasonable notice (typically 48-72 hours)

Late cancellations may be subject to a fee

We reserve the right to reschedule services due to unforeseen circumstances

 

7. Service Standards & Access:

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Clients must:

Provide safe and reasonable access to the property

Ensure utilities (water, electricity) are available

Inform us of any hazards or special requirements

We aim to deliver services to a high professional standard, but results may vary depending on property condition.

 

8. Liability:

 

While we take care in delivering our services:

We are not liable for pre-existing damage

Any damage must be reported within 24 hours of service completion

Liability is limited to the value of the service provided

We reserve the right to investigate and resolve claims fairly.

 

9. Contracts & Ongoing Services:

 

For recurring or contract-based services:

Terms will be outlined in a separate service agreement

Minimum terms and notice periods may apply

Pricing may be reviewed periodically

 

10. Website Content & Intellectual Property:

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All content on this website, including:

Text

Images

Branding

Graphics

is the property of Starlite Cleaning Service and may not be copied or used without permission.

 

11. Changes to Services & Terms:

 

We reserve the right to:

Modify or discontinue services

Update pricing

Amend these Terms & Conditions

Changes will be reflected on this page.

 

12. Account & Booking System:

 

If you create an account or use booking features:

You are responsible for maintaining your account details

We reserve the right to suspend or terminate accounts if misuse occurs

 

13. Data & Privacy:

 

Any personal information submitted through the website will be handled in accordance with our Privacy Policy.

 

14. Governing Law:

 

These Terms are governed by the laws of England and Wales.

 

15. Contact Information:

 

For any questions regarding these Terms, please contact:

 

Starlite Cleaning Service

Info@starlitecleaningservice.co.uk

07424 914090